Southwest pledges no checked bag fees policy will stay
Southwest Airlines will not charge for checked bags for the foreseeable future, according to outgoing CEO Gary Kelly and his successor, Bob Jordan.
Southwest CEO Gary Kelly to step aside, successor named
Southwest Airlines CEO Gary Kelly is stepping aside, a company insider will take the helm in February of 2022.
Southwest Airlines offers 50% off sale amid computer issues, flight delays
The major U.S. carrier is offering "50% off base fares for 50 days of fall travel" for only 48 hours as an incentive to lure in travelers after the busy summer season winds down. Customers can use the limited time discount to book a flight this coming fall through June 17.
US seeks to fine Air Canada $25.5M over slow refunds
The U.S. Transportation Department said Tuesday it is seeking to fine Air Canada about $25.5 million for what it termed extreme delays in giving refunds to thousands of passengers whose flights across the U.S.-Canada border were canceled or rescheduled.
Southwest Airlines’ system issues continue for 2nd day
Southwest Airlines’ computer issues continued into Tuesday afternoon, a day after a computer glitch stranded passengers at airport terminals around the country.
Southwest Airlines implements ground stop after third-party tech issues
California’s Hollywood Burbank Airport announced on Twitter late Monday that Southwest Airlines resolved an issue that had suspended all departures at the location and flights are resuming.
American Airlines joins Southwest in delaying alcoholic beverage sales as passenger violence rises
It's going to be a dry summer on American Airlines flights this summer.
US airlines refunded $12.8 billion to travelers in 2020: trade group
Eleven U.S. airlines issued $12.84 billion in cash refunds to customers in 2020 as the coronavirus pandemic upended the travel industry, the head of industry trade group Airlines for America (A4A) said in a letter to lawmakers on Friday.
Congress seeks Boeing records on 737 MAX, 787 production issues
WASHINGTON -Two key U.S. lawmakers said on Tuesday they are seeking records from Boeing Co and the Federal Aviation Administration (FAA) on production issues involving the 737 MAX and 787 Dreamliner.
Airline passenger faces $52,500 fine for allegedly trying to open cockpit door, assaulting flight attendant
While on that Dec. 23 Delta Air Lines flight from Honolulu, Hawaii, to Seattle, the passenger "repeatedly refused to comply with crew members’ instructions."
Airline complaints spike as travel begins to recover from COVID-19 pandemic
Although the travel industry is slowly bouncing back as pandemic worries start to fade, the effects of the coronavirus on U.S. domestic air travel will have a lingering impact for years to come.
Southwest flight attendant blames airline for husband's COVID-19 death: Lawsuit
Carol Madden, according to the suit, was required to attend "Recurrent Training that would lead to renewal or reauthorization of her ‘Certificate of Demonstrated Proficiency.’"
US airline bailout helps Southwest post $116M profit
With help from Washington, Southwest Airlines is the first major U.S. airline to report a profit since the pandemic started.
Southwest Airlines recalling 2.7K flight attendants for summer travel
Southwest Airlines is bringing back all flight attendants who participated in the airline’s voluntary Extended Time-Off Program.
Airlines pull Boeing Max jets from service over electrical issue
U.S. airlines, including American, United and Alaska, are pulling Boeing Max jets from their fleets after Boeing reported an electrical issue with the planes.
Boeing: Possible electrical issue in some 737 Max aircraft
Boeing has told 16 of its customers to address a possible electrical issue in group of 737 Max aircraft before using them further.
Southwest recalls more than 200 pilots as travel demand picks up
Early on in the pandemic, when travel demand had slumped to historic lows, Southwest had implemented its voluntary time off program, offering employees "who wish to continue their employment" the opportunity to take long-term time off.
Millions of airline miles, credits set to expire: How to save them
Air travel is bouncing back and leaving millions with frequent flyer miles that are set to expire.
Southwest Airlines adds 100 Boeing 737 Max 7 orders, to retire older jets
Southwest says it still expects 28 Max 8 aircraft to be delivered this year. At the same time, the company will also retire 17 737-700 planes.
Airline passenger traffic fell last year to lowest number since 1984
U.S. passenger airline traffic fell 60.1% in 2020 to the lowest number since 1984 as the COVID-19 pandemic devastated demand for air travel, the U.S. Transportation Department said on Tuesday.