Southwest doles out frequent flyer miles bonus to customers impacted by meltdown
Southwest Airlines is handing out $300 in frequent flyer miles to customers impacted by the carrier's meltdown as it continues to sort through lost luggage.
Southwest Airlines passenger sues airline for failing to offer 'prompt refunds' after travel meltdown
A Southwest Airlines passenger whose flight was canceled during the carrier's operational meltdown is suing the airline for failing to provide prompt refunds to passengers.
Nashville airport apologizes for 'unfortunate incident' with police threatening to arrest Southwest passengers
The Nashville International Airport apologized for the "unfortunate incident" after one of its officers threatened to arrest Southwest passengers.
Companies spend record amounts on dividends, despite looming downturn
S&P 500 companies spent more than ever on dividends while some used share buybacks to reward investors.
Southwest cancels 43 flights Friday, after CEO pledges full schedule, 'great operation'
Southwest Airlines has canceled 41 flights Friday as its CEO says he is "very confident" about its operation following days of mass cancelations.
Southwest meltdown: How to get reimbursed for hotels and meals, and find lost luggage
Southwest Airlines customers who were forced to pay for meals and hotel stays, or who lost their luggage, in widespread travel disruptions, may request reimbursements.
Pete Buttigieg calls out Southwest Airlines in letter, lays out priorities
Pete Buttigieg criticized Southwest over the thousands of flights it recently canceled and laid out four priorities he has for the airline in a letter Thursday.
Southwest's brand is tarnished after its meltdown — how can the airline recover?
Southwest Airlines continues to reel after drawing the ire of customers, employees and even the federal government amid an operational breakdown. How can they recover?
Southwest expects operations to return to normal on Friday
Southwest Airlines said in an update that it plans to return to normal operations with minimal disruptions on Friday following days of cancelations and delays.
Southwest Pilots Assoc. VP exposes airline's chaotic cancellations as pilots remain 'in the dark'
Vice President of Southwest Airlines Pilots Association Captain Mike Santoro breaks down the key causes of the company's historic flight cancellation breakdown.
Southwest Airlines received over $7B in federal pandemic aid prior to cancellation chaos
Southwest Airlines received over $7 billion in federal pandemic aid prior to the wave of flight cancellations that has thrown travelers' schedules into chaos.
Southwest flight cancellations lead world, expert predicts 10% hit on revenue
Southwest Airlines is facing a federal investigation following a mass cancellation throughout the air carrier's flight schedule during Winter Storm Elliot.
Southwest Airlines flight turmoil leads to another day of mass cancellations, delays
Southwest Airlines is experiencing yet another day of mass cancelations and delays, with tracker FlightAware showing more than 2,300 cancellations on Thursday.
Southwest Airlines Pilots Association on cancellations: Airline 'wasn't prepared'
Capt. Casey Murray, president of the Southwest Airlines Pilots Association, weighed in on the thousands of flights canceled by the airline in recent days.
Buttigieg says Southwest must compensate customers after 'system failure'
Transportation Secretary Pete Buttigieg said Southwest Airlines must compensate travelers for canceled flights, lodging and meal expenses this week.
Southwest Airlines cancels 2,500 flights Wednesday as nationwide travel woes continue
The flight cancellations are continuing to pile up for Southwest Airlines on Wednesday, with more than 2,500 flights already scrubbed across the U.S.
American Airlines says it will cap fares for some cities amid Southwest's high rate of cancellations
American Airlines said it would be putting caps on fares for certain cities to help travelers reach their destinations amid Southwest's high rate of cancelations.
Southwest Airlines CEO apologizes to travelers over flight cancellation havoc as Senate pledges to investigate
Southwest Airlines CEO Bob Jordan apologized to travelers as the Senate Commerce Committee pledged to investigate airline canceling thousands of flights.
Southwest Airlines CEO warns of 'another tough day' as cancellations continue
Southwest Airlines CEO Bob Jordan warned that Tuesday will be "another tough day" for the airline as it continues to cancel thousands of flights nationwide.
Southwest stock sinks as airline delays, cancellations continue
Southwest Airlines scrapped over 12,000 flights over the busy Christmas travel weekend and says it will operate on a reduced schedule for the next several days.