Q: What is one of the biggest challenges to growth as your company moves forward?
A: Competition: both domestic and overseas. Our business is hugely competitive; we have to continually push ourselves to improve the product and service. We're always resetting the bar and defining the clear differences and value of HRE products and not settling. Our competition does too good a job of marketing their products as being the same as HRE, when, in reality, they've compromised at every level (cheaper material, lower quality machining, lower quality components, inferior design/engineering, etc.) and are usually not much more than a sales and marketing entity sourcing everything from overseas or a local job shop. For us, we're trying to take it a step further at every level and that attention to the details is what sets us apart. We need to make sure that is clear to everyone.
Q: What is the biggest challenge to maintaining manufacturing in America?
A: Cost. It isn't cheap to do business here. Health-care costs, for example, are huge for us as we aren't comfortable providing the bare minimum for our team. We invest a lot in ensuring we get the best of the best on the team, so we can't compromise on benefits. That ends up being an expensive undertaking, but for us it is simply a necessity.