Wells Fargo suffers widespread outage of ATMs, mobile banking capabilities
Wells Fargo plans to reduce its workforce by up to 10% over the next three years in order to meet customer needs and improve operations. FBN’s Liz Claman with more.
Customers of Wells Fargo on Thursday reported an outage affecting the big bank's ATMs as well as online and mobile banking.
KULR-TV in Montana is reporting that a bank employee said the outage is a result of a fire at a server farm located in Shoreview, Minnesota. As a result of the fire the servers had to be shut down, the bank employee reportedly said.
A customer service representative reportedly said it is a nationwide outage.
Wells Fargo in a tweet said:
Customers who have tried to access Wells Fargo online get a message about technical issues.
Wells Fargo issued a public statement, apologizing for the glitch.
"We’re experiencing a systems issue that is causing intermittent outages, and we’re working to restore services as soon as possible," the bank said in a statement. "We apologize for the inconvenience."
Some customers are also reporting the issue is impacting ATMs and credit cards.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| WFC | WELLS FARGO & CO. | 74.09 | -0.25 | -0.34% |
Wells Fargo did not immediately respond to FOX Business' request for additional details.
Customers were tweeting about the outage.
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The problem reportedly began Wednesday night.
Please check back as this is a developing story.