North Face, Supreme parent company says order fulfillment impacted by cybersecurity incident

Other VF Corp brands include Timberland, Dickies, JanSport

The parent company behind popular brands like The North Face, Supreme and Vans said it experienced a cybersecurity incident that affected its online order fulfillment capabilities.

VF Corp. said in a Monday filing with the Securities and Exchange Commission that a threat actor recently encrypted some of its information technology (IT) systems, leading to online order fulfillment and other operational disruptions. Data was also taken, the clothing company said. 

VF Corp. is "working to bring the impacted portions of its IT systems back online and implement workarounds for certain offline operations with the aim of reducing disruption to its ability to serve its retail and brand e-commerce consumers and wholesale customers," according to the filing.

FOX Business reached out to VF Corp. for additional comment.

North Face store

The North Face store sign on a building exterior, store front in London. (Peter Dazeley/Getty Images / Getty Images)

Customers can still buy items from VF's physical locations around the world and make purchases on "most" of their brand’s websites, the company said in the filing.

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VF Corp. operates more than 1,200 stores as of September. Its other brands include Timberland, Dickies and JanSport.

VF Corp

The disruptions to VF Corp. business came after the company on Dec. 13 "detected unauthorized occurrences on a portion of its information technology systems," prompting it to "immediately" work to "contain, assess and remediate the incident," the filing said. 

Ticker Security Last Change Change %
VFC VF CORP. 19.74 +0.95 +5.06%

Other companies such as MGM Resorts, Caesars Entertainment and Clorox were hit with cyberattacks earlier this year.

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VF Corp. "along with its external cybersecurity experts, continues to work diligently to respond to and mitigate the impact from the incident, and has notified and is cooperating with federal law enforcement," the company said Monday.

Timberland display

Timberland Co. footwear is displayed inside a store in New York on June 14, 2011. (Timothy Fadek/Bloomberg via Getty Images / Getty Images)

It disclosed it did not yet know if the company would see a material financial impact due to the cybersecurity incident that it continued to investigate.

It did note the incident was "reasonably likely to continue to have a material impact on the Company’s business operations until recovery efforts are completed."

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