These are the top-rated airlines for customer satisfaction
J.D. Power released its 2024 North America Airline Satisfaction Study, which highlighted the airlines whose investments in staff training and overall travel experience paid off.
Biden admin's new airline rules to require cash refunds for canceled flights, fees disclosed up front
The White House announced new Department of Transpiration rules that require automatic, cash refunds for canceled or significantly delayed flights and disclosure of junk fees.
Boeing pays Alaska Airlines $160 million in cash in 'initial payment' following mid-air blowout
Alaska Airlines said Boeing has paid the carrier $160 million in “initial compensation" after a door plug blowout on a 737-9 MAX plane in Jan.
JetBlue increases bag fees again — this time, it depends on when you fly
JetBlue will increase the cost of checked bags, depending on the date of the flight. This comes after the carrier already increased the cost of checked bags this year.
Fliers trying to avoid Boeing planes, turning to prayer and anti-anxiety meds: report
Some air travelers say they are re-booking flights to avoid Boeing aircraft after a string of incidents involving the aircraft maker in recent months.
FBI tells passengers on Alaska Airlines flight they may be 'victim of a crime'
The FBI sent a letter to passengers who had been on an Alaska Airlines flight that suffered a midair incident, saying they may be a "possible victim of a crime."
Airline execs want to meet with Boeing's board over production issues: report
Airline CEOs are demanding to meet with Boeing's board to address the issues that have plagued the company in recent months related to its 737 Max jet.
Veteran pilot flies Boeing 737 Max with ‘concern’ after latest incidents
While American Airlines Captain Dennis Tajer doesn't fly with fear, he does have concern when getting into the cockpit given the issues Boeing continues to have.
Alaska Airlines flight incident: Student pilot tries to enter cockpit, says he ‘was testing them’: report
A 19-year-old student pilot allegedly tried to enter an Alaska Airlines plane cockpit multiple times during a flight to Virginia earlier this month.
Alaska Airlines plane returns to Portland airport after passengers smell 'odor' in cabin
Alaska Airlines Flight 646 from Portland to Phoenix turned around shortly after takeoff when passengers detected an "odor" in the cabin, officials said.