Student Loan Lender Methodology
The process, categories, and criteria used to evaluate and score lenders.
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How we evaluate student loan lenders
To determine the best student loans, we studied two dozen student loan lenders, looking at over 1,000 pieces of data. We then crunched the numbers to figure out which lenders are doing the best overall and in specific areas.
This methodical approach aims to guide borrowers like you toward lenders that best suit your financial situation and requirements.
- Choosing lenders: We picked lenders to review based on their size, how often they show up in online searches, and lender type (bank, online lender, etc.).
- Setting the criteria: We decided what things are important to review in a lender — such as its loan terms (interest rates, repayment time, eligibility, etc.) and other loan features (like if it allows cosigners).
- Collecting and checking data: We used lender websites, worked with lender representatives, and scoured our own internal data, making sure another party checked that each data point was accurate and up to date.
- Cleaning up and scoring data: We cleaned up the data and gave scores to lenders based on different criteria, comparing each lender to its competitors.
- Weighting scores: We gave different weightings to each criterion depending on how important it is for different kinds of borrowers (such as minimum credit score for borrowers with bad credit).
- Giving star ratings: We added up the scores for each criterion to give an overall star rating out of 5 to each lender.
Repayment options (30%)
You should be able to find repayment options that meet your needs. We reviewed how many repayment plans are available, applicable fees or discounts, and hardship options if borrowers have trouble paying back their loans.
Eligibility (25%)
When lenders have clear eligibility requirements, applicants can better understand their chance of approval. We also reviewed each lender's cosigner policies and where each business operates.
Interest rates (20%)
A lower annual percentage rate (APR) — which encompasses both the interest rate and any fees the lender charges — means less cost to you, so we focused on the range of APRs offered by lenders.
Loan terms (15%)
The length of your loan's term has a big affect on your monthly and total costs. Lenders with a wide variety of loan amounts and terms score highest in this category.
Customer support (10%)
We looked at how easy it is to use the lender’s website and communicate with representatives since it should be hassle-free to get information and ask questions.