Starbucks workers union calls for walkouts at hundreds of stores ahead of holiday season

Starbucks workers at hundreds of US locations will walk off the job on Nov 16 as part of a union-organized action

The holidays are just around the corner, and that means Starbucks is gearing up to offer free drinks for its Red Cup Day promotion. It also means workers at hundreds of the coffee chain's locations will be AWOL. 

In an echo of last year's strike, the Workers United union said on Monday that thousands of employees at hundreds of Starbucks locations will walk off the job on Thursday in a "Red Cup Rebellion." 

The planned walkouts on Nov. 16 coincide with Starbucks' Red Cup Day, when retail stores give away free reusable holiday-themed cups with coffee purchases to welcome the holiday season.

"Red Cup Day (November 16th) is Starbucks’s biggest sales event of the season – and also one of the most infamously hard, understaffed days for the baristas that work them," Starbucks Workers United said in a call to action.

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The Starbucks sign

The Starbucks sign is seen outside one of its stores in New York July 3, 2008. (REUTERS/Chip East (UNITED STATES)/File Photo/File Photo / Reuters Photos)

"Last year, workers went on strike. This year, on the heels of victories won by striking workers across different industries nationwide, Starbucks workers are taking the rebellion to the next level," the labor union said.

The union had called for protests at more than 100 Starbucks stores on Red Cup Day last year, demanding better pay and benefits. According to a news release, the workers are demanding that Starbucks bargain over staffing and scheduling issues. 

The union also demands that Starbucks turn off mobile orders on future promotion days. 

"Starbucks workers can't keep working with such short staffing," said Neha Cremin, a barista in Oklahoma City.

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A red Starbucks cup

A red Starbucks cup sits on the counter of a Starbucks in New York Nov. 10, 2015. (REUTERS/Brendan McDermid / Reuters Photos)

"At my store, we're expected to make drive-thru orders, walk-up orders, mobile orders, and delivery orders. This is difficult enough to manage with a fully-staffed floor, but we're often expected to manage all these things with only three workers," Cremin said in a statement. 

Starbucks told Reuters in a statement the company was aware of the planned walkouts. 

"We are aware that Workers United has publicized a day of action at a small subset of our U.S. stores next week ... Workers United hasn't agreed to meet to progress contract bargaining in more than four months and has yet to deliver on the campaign promises they've made," Starbucks told Reuters in a statement.

Starbucks Workers United represents over 9,000 employees at more than 360 Starbucks locations nationwide, according to the organization's website.

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Starbucks workers attend a rally as part of a collective action

Starbucks employee Charlie Grandos leads a rally as part of a collective action outside the Starbucks Reserve Roastery in Seattle on June 23, 2023. (REUTERS/Matt Mills McKnight / Reuters Photos)

The walkouts come just a week after Starbucks announced increased pay and benefits for U.S. employees.

After raising the minimum wage for its employees to $15 per hour in 2022, the company announced that hourly workers will receive at least a 3% incremental raise, beginning Jan. 1.

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Eligile employees with at least 2–5 years of service will get at least 4%, and those with five or more years of service will receive at least 5%. 

However, Starbucks acknowledged the pay increases "may not be unilaterally implemented" in stores where unionization efforts are underway pending collective bargaining between the union and the stores. 

Fox Business' Greg Norman and Reuters contributed to this report.